a) Equipment and online store
To process your order Origo will generally process the following personal data:
- ID number
- email
- phone number
We request an ID number to register a product‘s warranty period, but you are free to refuse the registration of your ID number. We use the email address to send you an electronic receipt, and a phone number is requested when a product is collected in a smart box.
To shop in our online store, you need to register as a user by providing the following data necessary so that we can sell our products and, where applicable, keep track of the product´s warranty period.
- name
- e-mail
- phone number
- buyers’ ID number
- company, if applicable
The following data is necessary to complete your purchase in the online store:
- payment information
- address, upon a request for home delivery
The online store saves data about your purchase history, and you can collect products on your wish list there. If you leave your products in the shopping cart in the online store, we will send you an email to remind you to complete the purchase. This processing of data is based on Origo’s legitimate business interests.
We also use cookies to improve your experience in Origo’s online store. Further information can be found in Origo’s Cookie Policy.
Origo may also use your contact information to send you service surveys, information regarding seminars and events organized by the company, and new products and offers. This processing is based on Origo’s legitimate business interests; however, you can always object to receiving such emails by clicking on the link at the bottom of the respective email.
b) Customer contacts
Origo’s core operation consists of providing IT services to legal entities. If you represent such a customer, we will process the following data about you based on the company´s legitimate business interests:
- name - workplace
- phone number and email address
- communication history
- ID number to verify your authorization to conduct account sale business on behalf of a customer, as applicable.
Origo may also use contact information to send you service surveys, information regarding seminars and events organized by the company, and new products and offers. This processing is based on Origo’s legitimate business interests; however, you can always object to receiving such emails by clicking on the link at the bottom of the respective email.
Customer phone calls that come through Origo’s help desk are recorded, and customers are informed of the recording at the beginning of the call.
c) Origo’s website
You can find our primary products and service information on Origo's website. There you can subscribe to our mail list to receive information regarding Origo’s news, seminars, and events, as well as offers, news, and information regarding our latest products in our store. When you subscribe to our mail list, we request the following personal data based on our legitimate business interests:
- name and email address
- company information and job title
On our website, you can also send us a message, whether it is a general inquiry, a consultation request, or an errand designated to a particular department within Origo. When you send us an inquiry, we request the following personal data based on your request:
- name and work email
- phone number
- company
- job title
- type and content of the inquiry
We may use your email address to send you information regarding seminars and events organized by the company and regarding new products and offers. This processing is based on Origo’s legitimate business interests; however, you can always object to receiving such emails by clicking on the link at the bottom of the respective email. We use cookies to improve your experience on Origo’s website. Further information can be found in Origo’s Cookie Policy.
d) Workshop
When you bring us equipment to repair, we request the following information from you, which is mainly processed based on our contract with you:
- name
- ID number
- e-mail
- phone number
An ID number is used to determine whether the equipment is under warranty and to ensure payment for the repair, as appropriate. We use the email address and phone number to send you the repair status.
e) Courses and events
When you register for an event or course (collectively referred to as „events“) on behalf of Origo, we may request your personal data to keep track of your registration and payment, when applicable. We collect different data depending on the type of event in question, while in general, we request the following data, which is necessary for us to comply with your request for participation:
- name
- ID number
- e-mail
At some events, photographs are taken and published on Origo’s website, as the case may be, based on Origo’s legitimate business interests or your consent. However, moderation is always maintained when images are published. After the event, we may send you follow-up emails and emails with content that we think you might be interested in, e.g., invitations to similar events.
f) Origo’s premises
The following personal data is collected about meeting guests visiting Origo’s premises; this processing is based on our legitimate interests, whereas it is necessary for security purposes and to fulfill the conditions set out in the ISO 27001 security certification that the company operates according to:
- name and the time of the meeting
- phone number
- which employee is being met
Origo maintains electronic surveillance by using surveillance cameras at the company´s premises, both indoors and around the respective building. All monitored areas that are indoor are specifically marked. Camera surveillance is performed for security and property protection purposes based on Origo’s legitimate interests. Footage collected by surveillance cameras is not stored for more than 90 days. However, this does not apply to footage that needs to be preserved for a legal claim to be restricted, presented, or defended due to a court case or other legal necessity.
g) Job applications
If you apply for a job at Origo, we process the following data about you:
- information presented in the CV and cover letter
- information in an application form, e.g., on career and education
- information presented in the job interview, as appropriate
If you succeed in the recruitment process, we request the following data:
- criminal record
- information from referees
- personality tests or other approved aptitude tests upon the applicant´s consent.
However, we only request a criminal record if you are about to be offered a job, and it is then requested before a decision is made on employment. After reviewing the criminal record, it is deleted. This processing is based on Origo’s legitimate interests in ensuring the safety and integrity of the workplace.
Data regarding you is primarily obtained from you but may be obtained from referrals and, as appropriate, recruitment agencies and is used to evaluate your qualification for the job in question. This processing is based on your request for an employment contract.
Origo stores your personal data for up to 9 months after the company receives the application; after that period, the applications are securely deleted. If you wish to maintain your application on Origo’s application website, your personal data will be stored for additional 9 months. Origo may ask to store applications longer due to further job opportunities at the company. In that case, Origo will contact you and request consent for extended retention time.
